CTOUCH Heartbeat is an As-A-Service programme that maximises the value of your touchscreens for far longer than you think! Sign up your interactive touchscreens to receive a lifetime of functionality, security and firmware updates. To members we guarantee: owning, managing and using a touchscreen is as easy as ABC.
who can easily and remotely spot and fix problems, manage security and settings.
Our programme extends touchscreen’s lifetime significantly with continuous updates and warranty up to 10 years. It optimises how you use your displays, as you gain insight through energy dashboards. When the display is end-of-life, you can responsibly replace it through our buy-back or trade-in options. A win for the environment and your wallet! And that’s not all: we’ve partnered with Trees for All to plant a tree for every screen in the programme!
CTOUCH Sphere is our remote management system, designed to empower IT admins to easily resolve issues and keep displays always up-to-date. Gain insight through personalised dashboards, backup and restore configuration and let multiple users manage at different levels. Device maintenance and troubleshooting is child’s play from the comfort of your desk!
The interactive display in room A has the exact same look-and-feel as the display in room B, even if they’re entirely different model types! We achieve this feat through lifetime firmware updates, OS upgrades and even hardware upgrades if needed. The app functionality experience will also be always uniform. We make sure you’re always able to use the functionalities of the included apps (such as screen sharing) through updates and more. Even going as far as providing you with a suitable alternative app if pre-installed apps are no longer supported by the developer!
Your interactive display will always be equipped with up-to-date security protocols, delivered throughout a lifetime of security updates. Continuous updates minimise security risks and keep display’s data always safe and secure. This empowers users to confidently use the displays!
When it’s time for you to replace your CTOUCH displays, we will repurpose them. Don’t worry; we won’t throw any in the trash. Depending on your display’s condition, we will refurbish it or reuse parts. In return, you’ll get a discount on your next CTOUCH touchscreen purchase or even part of your purchase amount refunded
